TERMS AND CONDITIONS

Effective Date: 11/02/2026

1. Introduction

These Terms and Conditions govern your use of the Website www.assuredhousekeeping.com and services provided by Assured Housekeeping. By using this Website or booking services, you agree to these terms.

2. Definitions

“We”, “Us”, “Our”: [Your Company Name]
“You”, “User”: Anyone accessing the Website
“Services”: Cleaning services offered by the business
“Booking”: Request for services made through the Website

3. Using the Website

You agree to use the Website lawfully and without violating any UK laws. You must be 18 or older to make a booking.

You may not:

Misuse content or materials
Attempt to disrupt service
Interfere with other users

4. Service Bookings

a) Making a Booking

Bookings may be made online or by contacting us directly. All bookings are subject to acceptance by us.

b) Confirmation

We will confirm bookings by email or phone.

5. Pricing and Payment

Service prices are listed on the Website or provided in a quote. We reserve the right to revise prices.
Payment terms will be detailed at booking and must be completed as agreed.

6. Cancellation & Refunds

Cancellations must be communicated at least 48 hours before the scheduled service.
Refund terms:

Full refund if cancelled more than 48 hours before service
Partial or no refund if cancelled late (as outlined in your booking terms)

7. Liability

We will provide services with reasonable skill and care.
We are not liable for:

Loss or damage not foreseeable at the time of booking
Indirect or consequential loss
Loss caused by your negligence

Our total liability shall not exceed the total amount paid for the service.

8. Intellectual Property

All content on the Website (text, images, logos) is owned by us or licensed to us. You may not reproduce content without permission.

9. Links to Other Sites

We may link to third-party sites. We are not responsible for their content or privacy practices.

10. Changes to Terms

We may revise these Terms and Conditions at any time. The updated version will be posted on the Website.

11. Governing Law

These Terms are governed by the laws of England & Wales. Any disputes are subject to the courts of England & Wales.

12. Contact Information

If you have questions about these Terms: contact us through the form on www.assuredhousekeeping.com/contact/